Mikiko is more than our RE Agent; she became our friend! A true professional and, given the difficulties in dealing with the "less than professional" agent representing the buyers - she's a Saint with the patience of Job. She truly made us feel as if we were her only clients; listened to our concerns and offered sound recommendations. She was there as a friend during this highly stressful transaction (due to the buyer's agent continually injecting chaos into the process). Does Mikiko sleep? Every question we had - either email, text, or phone was answered immediately regardless of the time. Even when she was on business in Japan, she answered promptly and continued solid communications with the buyer's agent. Her positive, can do attitude is apparent in the way she handled our sale (and the difficult buyer's agent). We'd recommend her (and already have) to anyone either selling here or relocating to the islands. It's easy to see why she's a top-rated agent - Mikiko has earned her stellar reputation! Mikiko went completely ABOVE AND BEYOND with her OUTSTANDING SERVICE and attention to detail. To say that she exceeded our expectations is an understatement!!
I have known Ms. Mikiko Terahira since 2012, she was my realtor for buying my current house, Wikao St Mililani 96789.
She had put her time and effort to make sure I was getting all the information that were relevant prior to closing days. Her extensive knowledge in real estate and been in this industry long enough to point me to right direction.
Since 2012, we had no issue from the sale transaction while we resided in Oahu for military. Yet, time to time, she stopped by and checked on our house to make sure no issues in my house. And always she sent us a season greeting in every year.
July, 2018, despite of our love in Oahu Hawaii, we must let go our house due to geographically far from where I am in Florida to maintain the house.
Without hesitation, I decided to call Ms. Mikiko to be my agent again but this time is for seller agent.
She pre-worked up the house and recommend the remodeling for making our house as most attractive in the eyes of potential buyers. I am glad now that I listened to her and proceed the 12K remodeling our house. Because of the remodeling, it took only about 2 weeks to get a serious offer, additionally it was $ 17,000 higher than what we asked.
She did so much extra beyond her normal realtor job. For example, I had an encroachment issue from the next neighbor for their 3 palm trees that push out fence toward my yard since 2014. Ms Mikiko visited the neighbor. With her charming charisma, she was able to convince the neighbor to cut their trees to resolve the encroachment issue prior to closing date.
Anyone who bought and sold a single home, they know that whole process with buying and selling house is indeed tricky and can get complicated with other side agents, from Purchasing Contract, home inspection, additional amendments, and final walk through. Ms. Mikiko was always on top of these tasks and informed me for the worst case that what could be happened as well as what to prepare, therefore there was no surprise from our end.
I was pleased to write this for her work performance and it was great pleasure to know her as my agent and as my friend who has always put her client first in the midst of tricky real estate world. Without her, I cannot imagine the process of selling house is going to be smooth as this.
Mikiko Terahira has gone above and beyond all expectations as an agent to help me understand and complete the home buying process here in Hawaii. An expert in her field, Mikiko was present at all the events along the way to ensure that I was getting the best deal possible. She clearly explained the market differences between the mainland and Hawaii and was never more than a phone call away even when I was searching from the mainland. Mikiko is a valuable asset to the USAA Real Estate Rewards Network as she not only has many years of experience here in Hawaii, but is very knowledgeable and sensitive to unique needs of military members and families. The entire process was smooth and deliberate. I really cannot say enough to how thankful and lucky I felt to have Mikiko on my side throughout the process.
Mikiko Terahira is an excellent Agent. I will keep using her again. Excellent work!
I was extremely happy with the outstanding service that I received from Mikiko and have already told many of my friends and family how lucky I was to find her. She is so on top of everything, very organized, and so knowledgeable. She goes above and beyond what other realtors do. I feel like she really had our best interest in mind all the time and only wanted to do what was best for us.
Mikiko is an outstanding salesperson! We have been through so many agents before but her recommendation, her approach, a personal interaction was well above our expectation!